Common Questions

Why is there a monthly fee?

The monthly fee includes hosting, maintenance and support for your website and of course SEO. Instead of paying thousands of dollars upfront, our solution gives small business owners access to agency quality services for a lower upfront cost. We ensure that your website is online, up-to-date, bug-free and protected from bad guys so you can focus on growing your business.

Where are you located?

In the heart of Downtown Orlando! But no matter where you are, we can work with you. REK has clients nationwide.

I already have a website and need to update it, can you help?

Yes! We can help update your old and outdated website and convert it to a new format that is responsive and mobile friendly.

Can you integrate additional features into my website? How much will this cost?

Yes. Based on what your needs are, we can integrate a custom or third-party solution to meet your business needs. If you’re selling a product and need e-commerce solutions, we can do that! The cost for adding additional features or services may require an additional fee based on your specifications.

Is there a long-term commitment?

No, There are no contracts or commitments. REK will do whatever it takes to maintain a good working relationship with you but if you unhappy in any way, you are free to leave without any penalties.

What happens when my website becomes outdated?

We offer you a free redesign every 2 years to ensure that your website never gets stale. If you want to keep it the way it is, that’s OK with us too. We will make sure that the sites back end is updated with the newest search engine requirements to keep on top of SEO code requirements.

How does this benefit me?

Most agency websites cost $10K+ and can take upwards of 3 months to launch. Our solution allows business owners like you market and grow your business online at a much lower up-front cost. In addition, our streamlined website design process will get your business online, typically in less than 10 days. Your time is valuable - use it to grow your business instead of trying to do everything yourself.

Can I request modifications to a design?

Yes. Most minor adjustments are included in our packages. We also offer more customization options for businesses that have special requirements. Send us a email or call us if you have more indepth questions.

Is this solution right for my business?

Are you looking for a managed solution for your business website? Are you a small business owner who believes your website is an important asset to your business? Do you want to save time, get it done right the first time, and work with a reliable web team to build, host, and maintain your website? Do you want to avoid calling or emailing for quote requests and waste weeks of time? Are you looking for a team of professionals you can go to anytime with questions? Do you want to stop paying someone hourly? Do you want to launch an awesome looking website quickly and efficiently? Do you understand that your website can be a lead and sales generating machine? If you answered 'yes' to all those questions, then our solution can help!

How is my website protected?

Our website solution includes regular off server backups of your website and constant monitoring of any security updates and vulnerabilities to make sure your website is protected and running smoothly 100 percent of the time. All of our servers are protected behind firewalls and hosted in a major data center.

Can I make updates myself?

Although we don’t recommend making updates yourself for the reasons of SEO, we can implement sections that you can update yourself if needed. Maybe you have an area that you want to update daily sales or coupons. We can accommodate pretty much any need.

What if I'm not happy with my website design?

Because you select the design you want to use and we give you the mockups before building, there won’t be any surprises! Also, after the website is done, we can also do revisions to the site to fine tune it.

If you have any Additional Questions, Please Contact Us